Terms & Conditions



Please read these Terms & Conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these Terms & conditions.

By placing an order at Eglė Žalionytė, you warrant that you are at least 18 years old (or have parents‘ permission to buy fromus) and accept these Terms & Conditions  which shall apply to all orders placed or to be placed at Eglė Žalionytė for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing signed by us.


ORDERING & PAYMENT

    1. The buyer picks the goods and places it to the basket.

    2. The buyer brings the necessary data for the execution of the order: first name, last name, phone number, shipping address etc.

    3. The contract is considered concluded from the moment when the buyer clicks the button confirming the order.

    4. The order is accepted by the seller from the moment the buyer receives a confirmation of the contract by e-mail.

    5. The buyer undertakes to pay the ordered goods, delivery fee.

    6. If the buyer does not pay due amounts, it is considered that the order is canceled.

    7. For the goods in our store you can pay using e-banking service by logging in to www.paysera.lt or provided country's  the most popular e-banking systems.

    8. You are able to pay for the goods using system "Paypal". Please note that in this case, the payment will not be charged, you just have to have a debit / credit card.

    9. No delivery fee is calculated:

    9.1. in any case items are ordered for delivery in Lithuania;

    10. Delivery Fee is calculated on the basis of country the goods to be delivered in.

    11. The buyer returns the goods at his/her own expenses. Expenses related to the change of goods should be covered by the buyer. Bank expenses related to refund of the buyers’ bank account in case of return of goods should be covered by the buyer. However, if upon receipt of the returned goods we deem that it is faulty, we will refund postage upon processing the replacement of your new item. We can only accept liability, however, after receiving the item and confirming the problem.

    12. If the buyer has supplied inaccurate information or incorrect address, the buyer undertakes to compensate the Seller all related expenses arising from the delivery etc.

    13. The Buyer outside of the EU will be responsible for paying any and all import duties, clearance fees, or brokerage fees assessed during the transport or distribution of your order. The Buyer is responsible for ensuring that all information and documentation required by customs in your country are provided in order to properly and efficiently receive your goods. It is recommended, then, that you inquire the landed cost price of your pending purchase with your local customs authority before finalizing the purchase authorization.

 

 

 PERSONAL DATA PROTECTION AND SECURITY

    1. We ask for your name, telephone number, address for the goods delivery, email address, your age, payment method details for the fulfilling your order.

    2. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

    3. Your data will enable us, and our processors, to fulfill your order and provide you with our services.

    4. We may also send you information about our products, services and details of promotions and special offers.

    5. If you do not wish to be contacted for marketing purposes please inform us.  
    6. For your information, we use the Internet Standard encryption process known as SSL (secure sockets layer) in order to scramble your personal information and other sensitive data when you send it to us.

    7. Upon using this website, you give your consent for us to:

    7.1. Contact you via e-mail or telephone for the purposes of discussing your order or answering a question you asked;

    7.2. Forward the necessary information to the courier in the event that they may need to contact you regarding the delivery of your order.

    8. By choosing to make a purchase with our site you also choose to accept these Shopping Rules and therefore consent to the sharing of this information with courier that may store your information for the purpose of record keeping.

    9. It is our to treat you with great care and ensure that any information you provide to us is handled with the appropriate discretion and in accord with the Law of the Republic of Lithuania on Legal Protection of Personal Data. Thus we will not sell your personal information to third parties nor use your personal information for anything unrelated to the business-client relationship.

    10. When we receive your information, it will be used for the purposes of:

    10.1. Expediting your order.

    10.2. Share your delivery and contact details with the couriers in order that you may communicate with each other regarding verification of your order, to confirm receipt, or to address any issues.

FORCE MAJEURE

Events outside Eglė Žalionytė control, which is not reasonably foreseeable, shall be considered Force Majeure, meaning that Eglė Žalionytė is realeased from Eglė Žalionytė obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of dilivery from suppliers.

 

ADDITIONAL INFORMATION

    It is our policy to always provide a website with the most accessible information possible. While we do our best to ensure this, we cannot guarantee it at all times and as such ask that if the displayed site does not meet your needs or you encounter pages or links that do not lead where you expect, that you inform us of such so that we can make the appropriate repairs.

 

ALL ENQUIRIES: kiskis@writeme.com